The Process

From First Call to Safe Return.

Every engagement follows a structured, five-step process designed to protect your recovery and give you confidence before you ever leave home.

Intake

Confidential Consultation

Your journey begins with a private, no-obligation phone or video consultation. We listen to your situation, your travel needs, and your recovery history. There is no judgment — only honest conversation about whether we are the right fit and what support would look like for your specific trip.

Typically 30–60 minutes by phone or video

HIPAA-compliant from the first contact

No commitment required after the consultation

Family members or treatment providers may join with your consent

Matching

Companion Selection

Based on your consultation, we identify the companion whose credentials, experience, and personal background are the strongest match for your needs. For medical transport, we prioritize clinically credentialed companions. For personal or professional travel, we match on recovery experience, travel familiarity, and interpersonal fit.

Matched on credentials, experience, and personal compatibility

You review your companion's background before confirming

Clinical companions (RN, CRS) available for medical needs

You may request a brief introductory call before committing

Pre-Trip Planning

Structured Preparation

Before departure, your companion works with you — and optionally with your treatment team or sponsor — to build a trip plan. This includes identifying potential triggers, establishing check-in protocols, reviewing the itinerary for risk factors, and confirming any medication or clinical needs for the journey.

Trigger and risk assessment tailored to your itinerary

Coordination with your therapist, sponsor, or care team if authorized

Medication management plan for the duration of travel

Emergency protocols established before departure

Travel

Companion Present Throughout

Your companion travels with you from departure to return — present at the airport, during transit, at your destination, and through every event or obligation on your itinerary. They provide accountability, emotional regulation support, and logistical management so you can focus on the reason you are traveling.

Present from departure gate to final destination

Available around the clock during the engagement

Discreet — your recovery status is never disclosed

Structured check-ins and downtime built into each day

Follow-Up

Post-Trip Care Coordination

After you return home, your companion completes a structured debrief with you and, if authorized, with your treatment team. We document any notable events from the trip, confirm your re-engagement with your regular support structure, and remain available for a follow-up call in the days after your return.

Structured debrief within 24 hours of return

Summary report shared with your care team if authorized

Follow-up availability for the 72 hours post-trip

Referral support if additional care is indicated

Common Questions

What people ask before they reach out.

Ready to take the first step?

The consultation is free, confidential, and carries no obligation. Tell us where you need to go.

Schedule Your Consultation

Responses within 2 hours · Available 24/7 · HIPAA-compliant